“Terms and Conditions” govern the use of the “Lafamiliastore.com” website (hereinafter referred to as “the website” in this document) and the rules governing the purchase of products displayed on the website. By using the website, you agree to the terms and conditions. The website reserves the right to modify and update these terms and conditions at any time. Therefore, you are encouraged to read the terms and conditions whenever you use the website. If you do not agree with the terms and conditions, please refrain from using the website.

By registering on the website or purchasing any product from it, you confirm your acceptance of the site’s terms and conditions, which are as follows:

  1. General: You confirm that you are an adult of legal age capable of entering into a legally binding contract of any kind and that nothing prevents you from doing so. You will register on the website and purchase products in accordance with its terms and conditions, and all communications between you and the website are recorded.
  2. Website Registration: To register on the website, you are required to (1) agree to the terms and conditions, (2) provide the site with your address, contact information, and personal data as requested, and you agree to be responsible for any activities conducted using your account and passwords. You are responsible for keeping your account information confidential and agree that the account is for your personal use only.
  3. Account Usage: You agree not to use your account for any fraudulent or illegal activities or any activities not permitted by the website, and you must immediately notify the site by emailing info@lafamiliastore.com of any unauthorized use of your account. The website reserves the right to cancel or refuse any subscription without notice. The cancellation or blocking of your subscription does not affect any other rights you may have on the website.
  4. Subscription Termination: The website reserves the right to terminate your subscription at any time for any of the following reasons: (1) compliance with a specific law, (2) if the information you provided is found to be false or inaccurate, (3) if your use of the website does not comply with the terms and conditions, or (4) for any other reason determined at the website’s discretion.
  5. Purchasing from the Website: The website reserves the right to cancel or suspend any order at its discretion. This may occur if the requested product is no longer available, if there is an error in the product’s price, or if there is suspicion of fraud, among other reasons. The website may take steps to verify your identity, and in case of a declined or suspended order, no charges will be applied.
  6. Return Policy: The website accepts returns in certain cases, with the return policy detailed on the website (which may change at any time without prior notice). Please review the return policy on the website.
  7. Cash on Delivery: If the customer selects cash on delivery, they are obligated to pay the full order amount to the shipping company. If the customer refuses to pay despite the order meeting the specifications and quantity requested, the website reserves the right to take legal action against the customer, and the customer will bear all costs, including shipping, return, and legal fees.
  8. Product Description: The website strives to provide accurate product descriptions but does not guarantee their accuracy or completeness, as descriptions are sourced from manufacturers or suppliers. If a product is found not to match its description, the buyer’s sole remedy is to return the product in accordance with the website’s return policy.
  9. Prices: The website strives to provide accurate pricing but does not guarantee error-free prices. The website reserves the right to change prices at any time without notice and to cancel any order containing incorrect prices. In such cases, the customer will be notified via email or customer service.
  10. Product Availability: The website strives to provide accurate product availability information, but in rare cases, a product may run out after an order is placed. If this occurs, the customer will be notified via email or customer service.
  11. Shipping Fees: Shipping within Jordan is free for orders over 20 JOD. Shipping fees for customers outside Jordan will be calculated based on the payment method and displayed during the final order steps before confirmation. For more information, refer to the “Shipping and Payment Policies” page.
  12. Website Ownership Rights: The website’s content (including but not limited to text, images, design, logos, icons, videos, audio, software, code, layout, and arrangement) is the sole property of the website owner and is protected by local and foreign property laws. The website grants you limited rights to use its features, but the website owner retains full ownership of its content, including intellectual property rights, and has the right to prevent unauthorized use.
  13. Information You Provide to the Website: Any information you provide is subject to the website’s privacy policy (accessible via the “Privacy Policy” link at the bottom of the page). The website commits to applying the privacy policy to your information. Otherwise, the website has full rights to use this information as it sees fit, and users confirm that the information they provide is accurate, up-to-date, and reflective of their current status. Users should not use a fake email or impersonate others, and some website functions may require registration. By registering, users confirm that all information provided is accurate and complete.
  14. Website Use: The website will generally be available, but in rare cases, technical issues may make the website unavailable. The website is not liable for any losses, damages, or delays resulting from such unavailability, nor is it responsible for any damages caused to users’ computers or networks from downloading content from the site.
  15. Limited Liability: Products offered on the website come from various independent service providers, and the website does not represent or act on their behalf. The website is not liable for any actions, errors, omissions, representations, guarantees, violations, or negligence by any service provider, nor for any personal injury, death, property damage, or other expenses arising from these actions. Users bear full responsibility for using the website and purchasing products from it. The website is not liable for any damages resulting from the use of the site.
  16. Electronic Communications: When you use the website or send an email to it, you are communicating electronically, and you agree to receive emails from the website. All electronic communications from the website are considered received once they are sent.
  17. Entire Agreement: These terms and conditions constitute the entire agreement between you and the website. Any previous or future communications or promises between you and the website are subject to these terms.
  18. Dispute Resolution: The website and its users agree to resolve disputes in good faith by sending a registered letter or email to the other party, detailing the nature of the dispute and attaching supporting documents, with a proposed solution. The other party must respond within 30 days.
  19. Legal Jurisdiction: All legal claims between you and the website are subject to the laws of the Hashemite Kingdom of Jordan.